I can say with my heart on my chest that Laylah goes above and beyond with her customer service and satisfaction. I have unfortunately been dealt with a lot of personal circumstances that have changed situations with my house from time to time and Laylah has managed the situations with a professional and empathetic attitude at all times. She has shown me flexibility, patience, kindness during these changing circumstances and negotiated the best possible outcomes for myself, the tenants and also your company. As a professional myself who prides herself in utilising empathetic skills along with business management skills, I can say I would recommend Laylah to any house owner, any company or any profession she wants. This woman has maintained professional boundaries while actively listening to my circumstances and helped me feel supported during difficult circumstances. She has also gone over and beyond by finding “the perfect” tennant for my property, giving her honest professional feedback and making sure both myself and the tennant was happy.
I would love to thank Laylah for her taking care and managing my rental house that I am excited to now call my home. I am sad to say goodbye to such a person, and company for that matter although word of mouth is the best form of advertising and I can confidently say that I will be speaking highly about Laylah and Yard Property for a very long time.
It is my pleasure to bring to your attention Laylah’s fantastic work ethic, although I’m pretty sure you would already be aware how great your employee is and value her immensely.
Jodie Rondo – Spearwood
Laylah, I just wanted to take the time to sincerely thank you, for managing the property so effectively and handling everything! Makes my life way less stressful and I appreciate everything you do!
Arlen Taylor-White, White Gum Valley
I would like to thank Laylah Richardson so much for all of her help with the daunting experience of finding a place to rent and all those application forms; especially coming from another state!She was so kind , welcoming and made the whole process less stressful. I thoroughly recommend Laylah and her Agency to any tenant looking at renting and also any Landlord who needs a ‘quick to respond’ and totally professional Agency.
Gina Fitzgerald – White Gum Valley
Hello Laylah, we have now settled into our new rental and have had time to reflect on our time in Hilton.Without your time, help and enthusiasm we think we would have found it much harder. From the prompt resolution of a drain issue to the reconnecting of our internet for us you were always available and your professionalism and friendly manner allowed us to discuss with you any issues that arose, We were sorry to leave but were pleased we found an agent like you to deal with as we know from our experiences there are not many as committed and as pleasant to deal with as you. Thanks again and we send our best wishes to you.
David & Margaret – Hilton