I would like to acknowledge the excellent service Laylah Richardson has provided over the past few years, as property manager for my unit at Hopkinson Way Wilson.
She professionally handled tenants, inspections and was always approachable and communicative, particularly when there were issues with anything to do with maintenance and management of the property.
As I live in the country it was essential to trust things would be handled efficiently, something which is very difficult when one lives so far away, but Laylah provided that peace of mind. Now that I am selling the unit I would not hesitate to recommend her and your company’s services in future.
Gillian Seller – Wilson
I can say with my heart on my chest that Laylah goes above and beyond with her customer service and satisfaction. I have unfortunately been dealt with a lot of personal circumstances that have changed situations with my house from time to time and Laylah has managed the situations with a professional and empathetic attitude at all times. She has shown me flexibility, patience, kindness during these changing circumstances and negotiated the best possible outcomes for myself, the tenants and also your company. As a professional myself who prides herself in utilising empathetic skills along with business management skills, I can say I would recommend Laylah to any house owner, any company or any profession she wants. This woman has maintained professional boundaries while actively listening to my circumstances and helped me feel supported during difficult circumstances. She has also gone over and beyond by finding “the perfect” tennant for my property, giving her honest professional feedback and making sure both myself and the tennant was happy.
I would love to thank Laylah for her taking care and managing my rental house that I am excited to now call my home. I am sad to say goodbye to such a person, and company for that matter although word of mouth is the best form of advertising and I can confidently say that I will be speaking highly about Laylah and Yard Property for a very long time.
It is my pleasure to bring to your attention Laylah’s fantastic work ethic, although I’m pretty sure you would already be aware how great your employee is and value her immensely.
Jodie Rondo – Spearwood
Laylah, I just wanted to take the time to sincerely thank you, for managing the property so effectively and handling everything! Makes my life way less stressful and I appreciate everything you do!
Arlen Taylor-White, White Gum Valley
I would like to thank Laylah Richardson so much for all of her help with the daunting experience of finding a place to rent and all those application forms; especially coming from another state!She was so kind , welcoming and made the whole process less stressful. I thoroughly recommend Laylah and her Agency to any tenant looking at renting and also any Landlord who needs a ‘quick to respond’ and totally professional Agency.
Gina Fitzgerald – White Gum Valley